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Elements and Performance Criteria

  1. Determine security risk.
  2. Identify and assess treatment options.
  3. Review and present findings.

Required Skills

This section describes the skills and knowledge and their level required for this unit

Required skills

accurately determine identified risks and threats

apply reasoning and logical analysis in assessment processes

assess risks and threats

coaching and mentoring to provide support to colleagues

collate numerical data

communicate in a clear and concise manner

determine suitability of treatment option against security risk

determine type and nature of security risks

identify and assess assets

prepare and present verbal and written reports

prioritise tasks and organise schedules

prioritise treatment options in terms of degree of security risk

provide written communication to a standard required for compiling reports and summarising information

relate to persons of different social and cultural backgrounds and varying physical and mental abilities

research and analyse information

source and access information

use a variety of problemsolving techniques

use business and information technology

Required knowledge

applicable Australian standards industry codes of practice and legislation including Occupational Health and Safety OHS

basic understanding of insurance in terms of acceptable risks premium ranges and liabilities

clients operating environment and business operations

concept of integrated security measures including physical security information technology security and security of personnel and information

concept of litigation

current security systems and technologies available expertise

distinction between information and intelligence

preparation of documentation and presentation procedures

principles of basic statistics and numeracy

principles of effective communication

principles of ASNZS Risk management and related guidelines

privacy and confidentiality requirements

relevant industry codes of practice

relevant legislation and regulations including licensing requirements

risk assessment techniques

types of treatment options appropriate to the range of security risks and threats applicable to premises and businesses

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of understanding and knowledge of the following

evaluating risks against developed criteria and selecting treatment options commensurate with the level and nature of potential risks based on the principles of ASNZS

identifying the nature cause and range of potential security risks to client based on an assessment of valid and relevant data

preparing and presenting an analysis and options related to management of security risks and using effective interpersonal skills to enhance client understanding and acceptance of recommendations

Context of and specific resources for assessment

Context of assessment includes

a setting in the workplace or environment that simulates the conditions of performance described in the elements performance criteria and range statement

Resource implications for assessment include

access to a registered provider of assessment services

access to a suitable venue and equipment

access to plain English version of relevant statutes and procedures

assessment instruments including personal planner and assessment record book

work schedules organisational policies and duty statements

Reasonable adjustments must be made to assessment processes where required for people with disabilities This could include access to modified equipment and other physical resources and the provision of appropriate assessment support

Method of assessment

This unit of competency should be assessed using questioning of underpinning knowledge and skills

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and suitable to the language literacy and numeracy capacity of the candidate and the competency being assessed In all cases where practical assessment is used it should be combined with targeted questioning to assess the underpinning knowledge

Oral questioning or written assessment may be used to assess underpinning knowledge In assessment situations where the candidate is offered a choice between oral questioning and written assessment questions are to be identical

Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors team leaders or specialist training staff


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Legislative requirements may relate to:

apprehension and powers of arrest

Australian standards and quality assurance requirements

counter-terrorism

crowd control and control of persons under the influence of intoxicating substances

force continuum, use of force guidelines

general 'duty of care' responsibilities

inspection of people and property, and search and seizure of goods

licensing or certification requirements

privacy and confidentiality

relevant commonwealth, state and territory legislation, codes and national standards for:

anti-discrimination

cultural and ethnic diversity

environmental issues

equal employment opportunity

industrial relations

OHS

relevant industry codes of practice

trespass and the removal of persons

use of restraints and weapons:

batons

firearms

handcuffs

spray.

Organisational requirements may relate to:

access and equity policies, principles and practices

business and performance plans

client service standards

code of conduct, code of ethics

communication and reporting procedures

complaint and dispute resolution procedures

emergency and evacuation procedures

employer and employee rights and responsibilities

OHS policies, procedures and programs

own role, responsibility and authority

personal and professional development

privacy and confidentiality of information

quality assurance and continuous improvement processes and standards

resource parameters and procedures

roles, functions and responsibilities of security personnel

storage and disposal of information.

Relevant standards:

must include AS/NZS 4360: 2004 Risk management

may relate to:

AS2630-1983 Guide to the selection and application of intruder alarm systems for domestic and business premises

HB 167:2006 Security Risk Management

HB 436 Risk Management Guidelines - Companion to AS/NZS 4360

HB 231:2000 Information security risk management guidelines

other standards relating to the treatment options as published and distributed by Standards Australia.

Security risks may be:

acceptable

across all aspects of operations

across limited number of operations

high likelihood

long-term

low likelihood

potentially avoidable

potentially unavoidable

short-term

unacceptable.

Riskrelates to:

the chance of something happening that will have an impact on objectives.

Risks may relate to:

break-ins

business operations

confidentiality

deliberate or accidental damage

finance

OHS

personnel

theft

threats of loss, harm or damage to persons or property

trespass

unauthorised access

vandalism

workplace environment.

Assessment ofoperating environmentmay relate to:

competitors

core business functions

environmental issues

financial markets

industrial relations

market share

nature of operations

neighbours

scale of operations

situational issues

size

stability

stability of company, organisation, industry and market

stakeholders

type of industry

workforce.

Security risknature and causesmay be:

client-based

external

financial

internal

mechanical

operational

skill based.

Treatment optionsmay relate to:

attendance

confidentiality

interventions

regularity of presence

rehearsals

surveillance.

Verifiable evidencemay include:

incident reports

insurance data

official records

organisational data

video evidence

witness statements.

Criteriamay include assessment of:

budgetary constraints

environmental issues

industrial relations

legal issues

nature of the task

operating environment of organisation

organisation structure

organisational image

political influences

terms of reference

timeframes.

Presentationmay involve:

charts and statistical reports

computer equipment including data projectors

models

real-time demonstration

simulation

the use of audio and video.

Terms of referencemay relate to:

client expectations

cost

limitations and exclusions of access to information

lines of authority

operational environment

roles and responsibilities

scale of the assessment eg full-scale operation or limited to a particular section or operation of the company

security and other clearances

timeframe.

Interpersonal techniques may involve:

active listening

being non-judgemental

being respectful and non-discriminatory

constructive feedback

control of tone of voice and body language

culturally aware and sensitive use of language and concepts

demonstrating flexibility and willingness to negotiate

effective verbal and non-verbal communication

maintaining professionalism

providing sufficient time for questions and responses

reflection and summarising

two-way interaction

use of plain English

use of positive, confident and cooperative language.